TourSpecGolf - Golf To Impress
Tokyo, Japan
Osaka, Japan
Chiba, Japan
Las Vegas, USA - Administration Only
Golf to Impress and TourSpecGolf Customer Service representatives answer emails Monday to Friday regarding product inquiries and recommendations, status of orders, website technical support and custom club fitting.
We will try our best to answer your email in a timely manner but please understand that due to limited resources and differences in time zones it may sometimes take some time to reply. We thank you for your understanding and patience. Also note that sometimes email gets marked mistakenly as spam. If you do not hear from us in a few days please try again using an alternate email.
PLEASE READ THE BELOW INFORMATION BEFORE EMAILING US... THE ANSWER MAY BE THERE ALREADY OR IT MAY HELP YOU GET A MORE ACCURATE ANSWER FROM US MORE QUICKLY.
Product Stock Checks and Delivery Times:
If you are requesting a stock check or delivery times, please include in your email the exact product and specs (ie shaft, flex, loft, set makeup etc) you are interested in because delivery times vary from product to product.
Questions about Shipping and Returns:
Many of the questions about shipping and returns can be found in our Shipping and Returns Page here: http://www.tourspecgolf.com/i2/Shipping-and-returns/information.html
Yes we do ship WORLDWIDE from JAPAN and all our prices are in US dollars.
Product Recommendations and/or fitting help:
If you need a recommendation, please provide us as much info about your swing and game as possible so we can make proper suggestions. Every player is different and its not easy making suggestions over the internet though we try our best to do so and the more info you provide the better.
The following is an example of information you can provide if requesting recommedations of fittings:
What is your handicap:
What is your estimated swing speed:
How far do you hit your driver total distance:
How much of that is carry and how much run:
How far do you hit your 7 iron:
Are you a smooth or aggressive swinger:
What is your tempo like, slow, average or fast:
What is your bad shot ie slice, push, pull, hook:
How often does your bad shot happen:
Any other info about your swing ie too much spin, steep downblow, flat plane etc:
What club are you currently using:
What shaft and flex are you currently using:
Please describe your current trajectory with this combo:
What do you like or dislike about this combo:
Where do you see your game going?
What is your budget?
Yes we do ship WORLDWIDE from JAPAN and all our prices are in US dollars.
Please Contact Us by directing your email to one of our departments below:
PLEASE NOTE THAT FROM AUGUST 12TH TO 19TH, JAPAN WILL BE CELEBRATING OBON HOLIDAYS SO ORDER PROCESSING AS WELL AS COMMUNICATIONS WILL BE SLOWER THAN USUAL AS MOST GOLF BRANDS ARE CLOSED FOR THE HOLIDAY. THANK YOU FOR UNDERSTANDING.
